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Document Management MIR Status

                                                   Customer Satisfaction Index                                                               Customer Assessment            Medupi       Kusile   Ingula                    765kV
100%
                                                                                                                                             DocMan Process Training        90%          80%      15%                       45%
90%
                                                                                                                                             SPF System Training            80%          40%      40%                       60%
80%                                                                                                                                          Hyperwave System Training      0%           30%      50%                       50%
                                                                                                                                             Compliance                     60%          45%      60%                       75%
70%                                                                                                                              Medupi      General Support Satisfaction   50%          70%      63%                       45%
                                                                                                                                 Kusile
60%                                                                                                                              Ingula
                                                                                                                                 765kV
50%
40%
30%
20%
10%
 0%
       DocMan Process Training     SPF System Training   Hyperwave System Training   Compliance         General Support Satisfaction




                                                   Documentation Management
                                                                                                                                             Documentation Management       Authorised   Draft    Authorised Under Review   To be revised
                      231                                                                                                                    Process                        50           4        20                        3
100%                                     32                                                        60                  5                     Procedure                      10           4        0                         2
 90%                  1540
                                         64
                                                                                                                                             Guideline                      0            1        0                         0
 80%                                                                                              100              To be revised
                                                                                                                         5                   Standard                       0            3        0                         0
                      308
 70%                                                                                                               Authorised Under Review   Policy                         10           2        5                         3
                                                                                                   40              Draft
 60%                                                         1                   9                                       5                   Template                       2            1        1                         1
                                                                                                                   Authorised
 50%
 40%                  3850               160
                                                                                                  200
 30%                                                                                                                  10
 20%
 10%
  0%
            Process              Procedure           Guideline           Standard         Policy               Template
Document Management Status on Medupi Project




                                                             Reports Menu
Legend: Performance assessment                                                                                                                                                                    Legend: Trend of KPI Score

0 - 49%                                  Crisis situation - needs urgent                                                                                                                                                                                                        Upwards trend compared to
                                         attention                                                                                                                                                                                                                              historic data

>50 - 69%                                Area of Concern                                                                                                                                                                                                                        Even trend (no change)
                                                                                                                                                                                                                                                                                compared to historic data
>70 - 100%                               Good                                                                                                                                                                                                                                   Downwards trend compared to
                                                                                                                                                                                                                                                                                historic data
No data                                  Not Measured




                                       Document Management KPI Dashboard
Key Performance Indicators               Achieved KPI Score                                                          Required score                                                               Performance assessment Trend of KPI Score


KPI 1: DocMan Process Training           4.5                                                                         3                                                                            Good
KPI 2:SPF Training                       2.91                                                                        3                                                                            Crisis
KPI 3: MIR Documentation                 3                                                                           3                                                                            Concern
KPI 4: Compliance                        2                                                                           3                                                                            Crisis
KPI 5: General Support Satisfaction      4                                                                           3                                                                            Concern




                                                                                                                             Documentation Management

                 80%                                                                                                     80%                                                                                                                                                                                                                                                                                      KPA                                                            Measurement

                 70%
                                                                                                                                                                                                                                                                                                                                                                                                                  DocMan Process Training
                                                                                                                                                                                                                                                                                                                                                                                                                  SPF System Training                                            90%
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 40%
                    60%                                                                                                                                                                                                                                                                                                                                                                                           DocMan Process Training                                        80%
                                                                                                                                                                                                              60%
                                                                                                                                                                                                                                                                                                                                                                                                                  MIR Documentation                                              60%
                    50%
                                                40%                                                                                                                                                                                                                                                                                                                                                               Compliance                                                     45%
                    40%                                                                                                                                                                                                                                                                                                                                                                         50%
                                                                                                                                                                                                                                                                                                                                                            45%                                                   General Support Satisfaction                                   50%
                    30%

                    20%

                    10%

                     0%
                             SPF System Training
                                                       DocMan Process Training
                                                                                                                                                                                                 MIR Documentation
                                                                                                                                                                                                                                                                                          Compliance
                                                                                                                                                                                                                                                                                                                                                                  General Support Satisfaction




                                                                                                                             MIR Document Management

             100%                                                                                                                                                                                10%
                                                 25%
             90%                                                                                                                                                                                                                                                                                                                                                                                                  MIR Document Management                                        Good          Concern   Crisis
                                                                                                                                                                                                                                                                                                                                                      40%                                         45%
             80%                                                                                                                                                                                                                                                                                                                                                                                                  Up to date for all packages                                    75%           0%        25%
             70%
                                                                                                                                                                                                                                                                                                                                                                                                                  Reflecting incomming and outgoing transmittals                 90%           0%        10%
             60%
                                                                                                                                                                                                                                                                                                                                                                                                        Crisis    Documentation Duplication (UI, DRG no)                         0%            60%       40%
                                                                                                                                                                                                 90%
             50%                                                                                                                                                                                                                                                                                                                                                                                        Concern
                                                 75%                                                                                                                                                                                                                                                                                                                                                    Good      Reflects hardcoppy storage / location of records.              0%            55%       45%
             40%                                                                                                                                                                                                                                                                                                                                      60%                                         55%
             30%

             20%

             10%

              0%
                                                     Reflecting incomming and outgoing transmittals                        Reflects hardcoppy storage / location of records.
                          Up to date for all packages                                      Documentation Duplication (UI, DRG no)




                                                                                                                                                                                                       SPF System
                                                                                                                                                                                                                                                                                                                                                                                                                  SPF Documentation Management                                   Good          Concern   Crisis
                                               100%                                                                                                                                                                                                                                                                                                                                                               Update,load document into SPF & attached workflow              0%            55%       45%
                                                                                                                                                                                                 30%                                                                      30%                                                                         25%                               35%
                                                                                                                   45%                                                                                                                                                                                                                                                                                            Review,consolidate, include comments, submite for transmital   70%           0%        30%
                                                80%
                                                                                                                                                                                                                                                                                                                                                                                                                  Internal Eskom drawings and documentation approval time        70%           0%        30%
                                                60%                                                                                                                                                                                                                                                                                                                                                               External Eskom drawings and documentation approval time        75%           0%        25%
                                                                                                                                                                                                 70%                                                                      70%                                                                         75%                               65%
                                                40%                                                                55%                                                                                                                                                                                                                                                                                            SPF index register report                                      0%            65%       35%
                                                20%
                                                0%
                                                                                                                                  Review,consolidate, include comments, submite for transmital




                                                                                                                                                                                                                                                                                            External Eskom drawings and documentation approval time




                                                                                                                                                                                                                                                                                                                                                                    SPF index register report
                                                               Update,load document into SPF & attached workflow




                                                                                                                                                                                                                Internal Eskom drawings and documentation approval time
Document Man




      Customer Satisfacti

        80%




60%




      40%


                 50%
Document Management Status on Kusile Project




      Customer Satisfaction Index

        80%

                                90%

                                                           DocM
                                                           SPF S
                                                           Quali
                                                           Align
60%                                                        Gene
                                                           Hype



                                    75%
      40%


                 50%
e Project



                                           CSI

                                           DocMan Process Training
                                           SPF System Training
                                           Quality of Work
                                           Alignment to URS needs
                                           General Support Satisfaction
                                           Hyperwave Training
            DocMan Process Training
            SPF System Training
            Quality of Work
            Alignment to URS needs
            General Support Satisfaction
            Hyperwave Training
Status

90%
80%
60%
40%
50%
75%
Ingula Processes
PRZ201-496         Process
PRZ201-497         Process
PRZ201-487         Process
PRZ201-488         Process
PRZ201-489         Process
PRZ201-498         Process
PRZ201-491         Process
DESIGN CONTRACT PROCESS (AS-IS)
DESIGN CONTRACT PROCESS (TO-BE)
CONTRACTORS DESIGN /ALTERNATIVE DESIGN SUBMISSION PROCESS (INGULA)
DRAWING/DESIGN REVIEW PROCESS (LOT A-E) (INGULA)
FABRICATION DRAWINGS ISSUE PROCESS (LOT A-E)
CONSTRUCTION DRAWINGS ISSUE PROCESS (CIVIL)
CONSTRUCTION DRAWINGS REVIEW PROCESS (CIVIL)
28-Apr-09   1 Authorised
28-Apr-09   1 Authorised
28-Apr-09   1 Authorised
28-Apr-09   1 Authorised
28-Apr-09   1 Authorised
28-Apr-09   1 Authorised
28-Apr-09   1 Authorised
765 Processes
PRZ201-467      Process
PRZ201-468      Process
PRZ201-469      Process
PRZ201-470      Process
PRZ201-471      Process
PRZ201-472      Process
PRZ201-476      Process
PRZ201-477      Process
PRZ201-478      Process
PRZ201-479      Process
PRZ201-480      Process
PRZ201-481      Process
Manage project contractual documentation process (As-Is)   18-May-09
Submit Contractor DocumentsProcess (TO-BE)                 18-May-09
Issue Technical Documents Process (TO-BE)                  18-May-09
ISSUE REQUEST FOR CHANGES WITHIN SCOPE OF WORK (AS-IS)     18-May-09
Issue Proposed Field Technical ChangeProcess (AS-IS)       18-May-09
ISSUE NON-CONFORMANCE (AS IS)                              18-May-09
Submit Contractor DocumentsProcess (TO-BE)                 18-May-09
Issue Proposed Field Technical Change (TO-BE)              18-May-09
Issue Non-ConformanceProcess (TO-BE)                       18-May-09
PROCUREMENT PROCESS                                        18-May-09
ISSUE REQUEST FOR CHANGES WITHIN SCOPE OF WORK (TO-BE)     18-May-09
MANAGE PROJECT CONTRACTUAL DOCUMENTATION PROCESS (TO-BE)   18-May-09




     Document Management Status
                   Project
0 Authorised
      0 Authorised
      0 Authorised
      0 Authorised
      0 Authorised
      0 Authorised
      0 Authorised
      0 Authorised
      0 Authorised
      0 Draft
      0 Authorised
      0 Authorised




t Status on Medupi
ct

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Copy of document management projects dashboard display

  • 1. Document Management MIR Status Customer Satisfaction Index Customer Assessment Medupi Kusile Ingula 765kV 100% DocMan Process Training 90% 80% 15% 45% 90% SPF System Training 80% 40% 40% 60% 80% Hyperwave System Training 0% 30% 50% 50% Compliance 60% 45% 60% 75% 70% Medupi General Support Satisfaction 50% 70% 63% 45% Kusile 60% Ingula 765kV 50% 40% 30% 20% 10% 0% DocMan Process Training SPF System Training Hyperwave System Training Compliance General Support Satisfaction Documentation Management Documentation Management Authorised Draft Authorised Under Review To be revised 231 Process 50 4 20 3 100% 32 60 5 Procedure 10 4 0 2 90% 1540 64 Guideline 0 1 0 0 80% 100 To be revised 5 Standard 0 3 0 0 308 70% Authorised Under Review Policy 10 2 5 3 40 Draft 60% 1 9 5 Template 2 1 1 1 Authorised 50% 40% 3850 160 200 30% 10 20% 10% 0% Process Procedure Guideline Standard Policy Template
  • 2. Document Management Status on Medupi Project Reports Menu Legend: Performance assessment Legend: Trend of KPI Score 0 - 49% Crisis situation - needs urgent Upwards trend compared to attention historic data >50 - 69% Area of Concern Even trend (no change) compared to historic data >70 - 100% Good Downwards trend compared to historic data No data Not Measured Document Management KPI Dashboard Key Performance Indicators Achieved KPI Score Required score Performance assessment Trend of KPI Score KPI 1: DocMan Process Training 4.5 3 Good KPI 2:SPF Training 2.91 3 Crisis KPI 3: MIR Documentation 3 3 Concern KPI 4: Compliance 2 3 Crisis KPI 5: General Support Satisfaction 4 3 Concern Documentation Management 80% 80% KPA Measurement 70% DocMan Process Training SPF System Training 90% 40% 60% DocMan Process Training 80% 60% MIR Documentation 60% 50% 40% Compliance 45% 40% 50% 45% General Support Satisfaction 50% 30% 20% 10% 0% SPF System Training DocMan Process Training MIR Documentation Compliance General Support Satisfaction MIR Document Management 100% 10% 25% 90% MIR Document Management Good Concern Crisis 40% 45% 80% Up to date for all packages 75% 0% 25% 70% Reflecting incomming and outgoing transmittals 90% 0% 10% 60% Crisis Documentation Duplication (UI, DRG no) 0% 60% 40% 90% 50% Concern 75% Good Reflects hardcoppy storage / location of records. 0% 55% 45% 40% 60% 55% 30% 20% 10% 0% Reflecting incomming and outgoing transmittals Reflects hardcoppy storage / location of records. Up to date for all packages Documentation Duplication (UI, DRG no) SPF System SPF Documentation Management Good Concern Crisis 100% Update,load document into SPF & attached workflow 0% 55% 45% 30% 30% 25% 35% 45% Review,consolidate, include comments, submite for transmital 70% 0% 30% 80% Internal Eskom drawings and documentation approval time 70% 0% 30% 60% External Eskom drawings and documentation approval time 75% 0% 25% 70% 70% 75% 65% 40% 55% SPF index register report 0% 65% 35% 20% 0% Review,consolidate, include comments, submite for transmital External Eskom drawings and documentation approval time SPF index register report Update,load document into SPF & attached workflow Internal Eskom drawings and documentation approval time
  • 3. Document Man Customer Satisfacti 80% 60% 40% 50%
  • 4. Document Management Status on Kusile Project Customer Satisfaction Index 80% 90% DocM SPF S Quali Align 60% Gene Hype 75% 40% 50%
  • 5. e Project CSI DocMan Process Training SPF System Training Quality of Work Alignment to URS needs General Support Satisfaction Hyperwave Training DocMan Process Training SPF System Training Quality of Work Alignment to URS needs General Support Satisfaction Hyperwave Training
  • 7. Ingula Processes PRZ201-496 Process PRZ201-497 Process PRZ201-487 Process PRZ201-488 Process PRZ201-489 Process PRZ201-498 Process PRZ201-491 Process
  • 8. DESIGN CONTRACT PROCESS (AS-IS) DESIGN CONTRACT PROCESS (TO-BE) CONTRACTORS DESIGN /ALTERNATIVE DESIGN SUBMISSION PROCESS (INGULA) DRAWING/DESIGN REVIEW PROCESS (LOT A-E) (INGULA) FABRICATION DRAWINGS ISSUE PROCESS (LOT A-E) CONSTRUCTION DRAWINGS ISSUE PROCESS (CIVIL) CONSTRUCTION DRAWINGS REVIEW PROCESS (CIVIL)
  • 9. 28-Apr-09 1 Authorised 28-Apr-09 1 Authorised 28-Apr-09 1 Authorised 28-Apr-09 1 Authorised 28-Apr-09 1 Authorised 28-Apr-09 1 Authorised 28-Apr-09 1 Authorised
  • 10. 765 Processes PRZ201-467 Process PRZ201-468 Process PRZ201-469 Process PRZ201-470 Process PRZ201-471 Process PRZ201-472 Process PRZ201-476 Process PRZ201-477 Process PRZ201-478 Process PRZ201-479 Process PRZ201-480 Process PRZ201-481 Process
  • 11. Manage project contractual documentation process (As-Is) 18-May-09 Submit Contractor DocumentsProcess (TO-BE) 18-May-09 Issue Technical Documents Process (TO-BE) 18-May-09 ISSUE REQUEST FOR CHANGES WITHIN SCOPE OF WORK (AS-IS) 18-May-09 Issue Proposed Field Technical ChangeProcess (AS-IS) 18-May-09 ISSUE NON-CONFORMANCE (AS IS) 18-May-09 Submit Contractor DocumentsProcess (TO-BE) 18-May-09 Issue Proposed Field Technical Change (TO-BE) 18-May-09 Issue Non-ConformanceProcess (TO-BE) 18-May-09 PROCUREMENT PROCESS 18-May-09 ISSUE REQUEST FOR CHANGES WITHIN SCOPE OF WORK (TO-BE) 18-May-09 MANAGE PROJECT CONTRACTUAL DOCUMENTATION PROCESS (TO-BE) 18-May-09 Document Management Status Project
  • 12. 0 Authorised 0 Authorised 0 Authorised 0 Authorised 0 Authorised 0 Authorised 0 Authorised 0 Authorised 0 Authorised 0 Draft 0 Authorised 0 Authorised t Status on Medupi ct